Primary Care Providers

Dr. Craig Richards

DR. CRAIG RICHARDS, DO

Dr. Richards is a Board Certified Internist, who received his Medical Degree from the University of Osteopathic Medicine and Health Sciences in Des Moines, Iowa in 1996. Dr. Richards completed a one-year Internship and a two-year Residency in Internal Medicine at the University of Massachusetts Medical Center in Worcester, MA, where he received the Resident Teaching Award. Dr. Richards is a member of the American College of Physicians, American Medical Association, and the American Osteopathic Association.

Melissa Benardot, Pediatric Nurse Practitioner

MELISSA BENARDOT, PNP-C, FNP-C, PMHS

Melissa is dual Certified as a Pediatric Nurse Practitioner (PNP-C), and a Family Nurse Practitioner (FNP-C), and also holds certification as a Pediatric Primary Care Mental Health Specialist. She received her Bachelor of Science in Nursing from Illinois State University in 2000. After graduation, she worked as an acute care nurse at a Level III Neo-Natal Intensive Care Unit. After moving to Malone in 2003, she continued her work in pediatrics and obtained her Master of Science in Nursing, and Pediatric Nurse Practitioner degrees, from Stony Brook University in 2012. After seeing the need for more access for people of all ages, Melissa received a Post Masters Certification from Frontier Nursing University and was certified as a Family Nurse Practitioner and now sees Pediatric and Adult Patients. Melissa is a member of the National Association of Pediatric Nurse Practitioners and Sigma Theta Tau International. When not caring for her patients, Melissa enjoys the beauty of the North Country with her family, and also serves on numerous local boards. Accepting new patients now.

Kelsie St. Louis, Physician Assistant

KELSIE ST. LOUIS, PHYSICIAN ASSISTANT

A North Country native, Kelsie is excited to provide more access to care in Franklin County. She is a graduate of Clarkson University, where she completed her Bachelor of Science degree in both Biology and Psychology in May of 2016, followed by her Master of Science degree in Physician Assistant Studies in 2019. Through her clinical rotations, Kelsie has experience with many North Country healthcare providers including Claxton-Hepburn Medical Center, Carthage Area Hospital, St. Lawrence Surgery Center, Adirondack Medical Center and St. Lawrence Health System. She will be seeing patients of all ages.

LAUREN E. BRACE, PHYSICIAN ASSISTANT

LAUREN E. BRACE, PHYSICIAN ASSISTANT

Lauren is the newest member of our team providing care in the greater Malone area. She originally obtained her Bachelor of Arts in Physics from SUNY Potsdam before going on to receive her Master of Science in Physician Assistant Studies from Slippery Rock University in Pennsylvania. Lauren joins us with a wealth of experience, with her most recent stops being at BHS Women's Care Associates in Butler, PA, Elizabethtown Community Health Center in Elizabethtown, NY, and Kids Plus Pediatrics in Pittsburgh.

Behavioral Health Team

Marcia Raville, Licensed Clinical Social Worker

MARCIA J. RAVILLE, LCSW-R

Our team welcomed Marcia to our behavioral/mental health team in February 2017. After Marcia received her undergraduate degree in Sociology from Plattsburgh State University, she attended Norfolk State University in Virginia where she received her Master's degree in 1992. Prior to joining us, she held positions with Glens Falls Hospital, North Star Behavioral Health Services, Franklin County Public Health, and Malone Central School District.

GREGORY A. HOOPER, LCSW-R

GREGORY A. HOOPER, LCSW-R

Greg is a Licensed Clinical Social Worker who has many years of experience caring for clients across our North Country communities. He provides Psychotherapy, Case Management, and Crisis Intervention to individuals, families, and groups with emotional, behavioral, and mental health needs. Greg's clients include children, adolescents, and adults. Greg fully believes all helping is done through relationships and not only looks forward to helping clients on an individual basis, but also providing supervisory leadership to our entire behavioral health and substance use team. Prior to joining us, Greg  worked at the St. Lawrence County Department of Social Services in Canton, along with Step By Step, Catholic Charities, Claxton Hepburn Medical Center, Northern Border Counseling Services, and the St. Lawrence Psychiatric Center, all in Ogdensburg. In 2003, Greg earned his Bachelor of Arts degree in Psychology and Philosophy and was on the President's List at SUNY Potsdam. He followed that up in 2010 by receiving his Master Degree in Social Work from Syracuse University. He is a member of the Phi-Alpha Honor Society - Zeta Gamma Chapter, and the National Association of Social Workers.

Care Coordination Team

RANDIE JUNTUNEN | CARE COORDINATOR

RANDIE JUNTUNEN | CARE COORDINATOR

Melissa Bouchey, Substance Use Care Coordinator

Melissa Bouchey | Access and Care Coordinator - Substance Use Disorders

Cynthia Wells, Insurance Enrollment Specialist

Cynthia Wells | Outreach and Insurance Enrollment

380 Creighton Road, Malone NY

Physical Address:
380 Creighton Road (County Rte. 51)
Malone, NY 12953

Telephone: (518) 483-0109
Fax: (518) 483-0115

Click here for directions to our health center location in Malone

Monday - Friday: 7:30 am to 5 pm

IF YOU HAVE A MEDICAL EMERGENCY OUTSIDE OF OUR NORMAL BUSINESS HOURS, PLEASE CALL 911. IF YOU HAVE A MEDICAL CONCERN THAT IS NOT AN EMERGENCY, AFTER HOURS CARE WITH AN ON-CALL MEDICAL PROFESSIONAL IS AVAILABLE BY CALLING (315) 386-8191 IN CANTON, (315) 287-4440 IN GOUVERNEUR, (315) 713-9350 IN OGDENSBURG, AND (518) 483-0109 IN MALONE.